Terms and Conditions
Article 1 Definitions
1.1 'Doortje Originals' (Doortje Vintage) means in these General Terms and Conditions V.O.F, registered by the Chamber of Commerce in Eindhoven (The Netherlands), with KVK-number 17189886.
1.2 'Customer' means every visitor of the webshop, natural person or legal person, who places an order at www.doortje-originals.nl / www.doortje.nu / www.doortje-vintage.nl /www.doortje-vintage.com
Article 2 Application
2.1 These General Terms and Conditions apply to all orders placed at webshop www.doortje-originals.nl /www.doortje.nu / www.doortje-vintage.nl / www.doortje-vintage.com
2.2 By placing an order the customer accepts and understands the application of the General Terms and Conditions.
2.3 Only with an agreement in written, deviation is possible from the General Terms and Conditions, in which case the remaining articles of these General Terms and Conditions remain fully in force.
2.4 Doortje Originals maintains the right to modify or complete these General Terms and Conditions.
Article 3 Agreement
3.1 An agreement is established from the moment an orderconfirmation is sent to the e-mail address given by the customer. The customer and Doortje Originals agree that through the use of electronic communicationforms a valid agreement comes into existence as soon as this orderconfirmation has been sent to the customer. The electronic files of Doortje Originals apply, as far as the law allows, herewith as a supposition of evidence.
Article 4 Personal Data
4.1 Doortje Originals is holder of registrations according to the 'Wet Bescherming Persoonsgegevens' (Personal Data Protection Act). These personal data will be registered at the Registrationchamber.
4.2 The data given by the customer, will be treated with confidence and only used for the following purposes:
- Processing the order, payment and delivery to the correct delivery address
- Stimulate the user friendliness of the webshop
- To provide information about sales, special offers and a newsletter (if selected by customer)
Article 5 Offer
5.1 Information (on the website, by e-mail, verbal, by telephone), photos or images given by Doortje Originals about the products are as accurate as possible. Doortje Originals can't guarantee all products fully resemble with the information given. Deviations are initially no motive for compensation and/or ending the agreement.
If the product fully deviates from the description given on the website, Doortje Originals will take suitable actions to concede the customer.
5.2 Doortje Originals can't be kept to her offer if the customer, in terms of reasonableness of social understanding, could have understood that the offer contains an obvious mistake or miswriting.
Article 6 Prices and Payments
6.1 All prices mentioned by Doortje Originals are including taxes. unless the 'margeregeling' is applied whereby Doortje Originals already included the taxes in the sellingprice. If this is the case, it will be mentioned in the invoice.
All prices are excluding costs of shipping
6.2 Doortje Originals maintains the right to change the prices, especially when (legally) required.
6.3 The amount of shipping costs are mentioned on the website and are different for each country.
6.4 Special offers are only valid for the period mentioned on the website in relation to that special offer.
6.5 Orders placed at the webshop can be paid in the following ways
- iDEAL (direct) (only for Dutch bank accounts)
- Payment in advance by bank, the customer makes a moneytransfer of the amount due to bank account 1137.39.818 at the name of Doortje Originals in Eindhoven (The Netherlands), with mentioning of the order number. The amount due should be added on our bank account within the period of 5 days for the Netherlands and 7 days for countries outside the Netherlands. The agreement will automatically end after expiration of this period.
- Cash payment if you collect the order in Eindhoven, The Netherlands
Article 7 Shipping costs
7.1 Shipping costs in The Netherlands:
- €6,20 a parcel
- €2,25 for a small order (orders shipped in envelopes)
Shipment costs for customers outside the Netherlands depend on the country and weight of the package or envelope.
7.2 Doortje Originals can not be held responsible for any extra costs (for example customs) if the order is sent to customers outside the Netherlands.
Article 8 Delivery
8.1 Doortje Originals ships worldwide and uses the services of TNT Post.
8.2 When receiving a direct or in advance payment before 3 PM (except on Saturday, Sunday or Monday) the order will be shipped the same day.
This mentioned delivery time is indicative and doesn't count as a limited period. Exceeding this period doesn't give the customer the right for compensation or ending the agreement, unless the exceed of this period is in such a way that the customer can no longer be demanded to maintain the agreement.
8.3 For deliveries in countries outside the Netherlands different delivery conditions are valid.
8.4 Doortje Originals has the right to back-order ordered products. Extra costs of subsequent shipping are for Doortje Originals.
8.5 Delivery takes place at the customers address, given in the agreement.
Article 9 Ownership
9.1 The ownership of the products passes on to the customer at the moment that the products are offered at the given address of the customer. Doortje Originals can not be held responsible for possible costs and damages that arise after the customer lacks in accepting the delivery.
Article 10 Return Policy
10.1 It's possible to return a product. In this situation the costs are for the customer. If the customer wishes to return a product, this should be mentioned by e-mail directly after receiving the order. All returned products must come back at Doortje Originals in the same condition as the customers received them in, within 4 days. This term is not valid for customers outside the Netherlands.
10.2 After article 10.1 is completed properly, the total order amount (purchase + shipping) will be compensated by means of a Doortje giftcard. Shipping costs for return should be paid by the customer.
10.3 Doortje Originals maintains the right to refuse returned products or to compensate only a part of the whole amount if there's any suspicion that the products were used or damaged by the customer.
Article 11 Intellectual property right
11.1 The customer acknowledges that all rights of intellectual properties of presented information, images, announcements or other expressions related to the products, website (or promotion of it) lies with Doortje Originals or other entitled persons.
11.2 Intellectual property includes patents, copyrights, trademarks and other (intellectual property) rights, including technical and commercial methods and concepts.
Article 12 Force Majeure
12.1 If one or both parties are not able to fulfill their obligation as a result of a circumstance for which one can not be blamed, force majeure, none of the parties will be hold liable.
12.2 Both parties have the possibility as long as the force majeure lasts to postpone the agreement. If this period takes longer then 2 months, both parties are entitled to end the agreement without any obligation for compensation to the other party.
Article 13 Compensation
13.1 Doortje Originals can only be hold responsible for compensation, if it was on purpose or with blame, originated because of a circumstance on account of risks taken by Doortje Originals.
Doortje Originals can only be held responsible for damage, caused on purpose by Doortje Originals, or caused by circumstances based on risks taken by Doortje Originals.
Article 14 Governing law
14.1 Dutch law applies exclusively to all the rights, obligations, offers, orders and agreements.
14.2 All disputes between both parties will only be settled by a for that purpose competent Dutch court.